Terms & Conditions
Effective date: 30 September 2026
Tours booked by personal quote
- A 30% deposit confirms your dates and is non-refundable.
- The balance is due 30 days before the start date. For flexible dates, we will agree the payment date with you.
- If you cancel more than 30 days before the start, we refund any balance paid. If you cancel less than 30 days before the start, there is no refund.
- If we cancel because of weather, safety or any other reason on our side, we refund all payments, including the deposit.
- Wildlife sightings are never guaranteed. Not seeing an animal is not a reason for a refund.
1. Booking conditions
Accommodation bookings become binding once confirmed and fully paid.
2. Cancellation policy
Accommodation bookings can be cancelled free of charge at least 48 hours before the scheduled arrival. For later cancellations, the amount paid is non-refundable.
3. Liability
Looduskeskus is not liable for loss or damage to guests' personal belongings. Guests are responsible for any damage caused to the property, buildings or equipment.
4. Pricing
All prices are in euros and include VAT. Prices are valid at the time of booking. Looduskeskus reserves the right to change prices before a booking is confirmed.
5. Pets
Pets are welcome in all accommodation units. Pet owners are responsible for ensuring their animals do not damage property or disturb other guests.
6. Applicable law
These terms are governed by the laws of the Republic of Estonia. Disputes shall be resolved in Harju County Court.
7. Contact
For questions: nature@naturestonia.com or +372 5843752.